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At Sharp Detailing (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (http://sharpdetailing1.com), use our services, or interact with us via SMS text messaging.
- Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out contact forms, request a quote, or book an appointment. This information may include:
Personal Identification: First name, last name, email address, and physical address.
Contact Information: Mobile phone number.
Vehicle Information: Make, model, and condition of the vehicle being detailed.
- How We Use Your Information
We use the information we collect primarily to provide, maintain, and improve our auto detailing services. Specifically, we use your information to:
Schedule, confirm, and manage your detailing appointments.
Send transactional and informational updates regarding your service.
Respond to customer service inquiries and support requests.
Send promotional offers, discounts, and marketing communications (only if you have provided explicit consent to receive them).
- SMS Communications & A2P 10DLC Compliance
If you opt-in to receive SMS text messages from Sharp Detailing, we will use your mobile number to send transactional updates and/or promotional messages, depending on the specific consent you provided.
Strict Data Sharing Restrictions for SMS:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opting Out of Communications
You have the right to opt out of our communications at any time:
SMS Text Messages: You can opt out of receiving SMS messages by replying “STOP” to any message you receive from us. You may also reply “HELP” for customer support.
Emails: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link provided at the bottom of the email.
- Age Restrictions and Children’s Privacy
Our website and SMS services are not directed to, and we do not knowingly collect personal information from, children under the age of 18. By using our website and opting into our SMS communications, you represent that you are at least 18 years of age. If we become aware that we have collected personal data from anyone under the age of 18, we will take steps to delete that information immediately.
- Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, with a revised “Last Updated” date.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: sharpy2015@gmail.com
Phone: (951) 454-0485
Address: Lake Elsinore, CA & Southern California
